Your privacy is our priority

Introduction & Applicability

ta444 is a trusted online betting and casino platform committed to providing the highest quality service to users in Bangladesh. This privacy policy ("Policy") describes how ta444 collects, stores, uses, shares, and protects your personal information.

This policy applies to ta444's website, mobile platform, and all related services. By using our platform, you are considered to have given your consent to the terms of this policy. We ask that you read this policy carefully.

What information we collect

ta444 only collects information that is necessary for the smooth operation of our services. We collect the following types of information:

A. Identity information

• Full name (real name, as it appears on documents)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Residential address

B. Financial information

• bKash, Nagad, or Rocket account number (for transaction processing)
• Deposit and withdrawal history
• Wallet balance and bonus information

C. Activity information

• Betting and gaming history (game name, stake amount, result)
• Login time and session duration
• Features and sections used on the platform
• Records of contact with customer support

D. Technical information

• IP address and device type
• Browser and operating system information
• Cookies and session tokens
• Referral source (which page or link you came from)

How we use your information

ta444 uses collected information only for specific and legitimate purposes. Our main purposes for using data are described in detail below:

Account management and identity verification

We use your information to create, manage, and secure your account. This includes age verification (to confirm you are 21+) and checking the necessary documents to confirm your identity.

Processing financial transactions

We need financial information to complete your deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are secured through SSL encryption.

Providing customer support

Your information is used by our 24/7 live chat and email support team to resolve your issues, answer questions about your account, and improve service quality.

Platform improvement and personalisation

By analysing your gaming preferences and activity, we improve the platform experience. This includes game recommendations, relevant offers, and a customised experience for each user.

Fraud prevention and security

We monitor transactions through automated and manual methods to prevent account hacking, money laundering, and fraudulent activity.

Meeting legal obligations

We use the necessary information to comply with applicable laws and regulations, complete audits, and respond to legitimate requests from government authorities.

Sharing information with third parties

ta444 never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service provider partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket), identity verification, fraud prevention, and technical services. These partners may only use the information for the specific tasks set out in their contracts.

Game providers

Our game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — receive only the minimum information necessary to operate the games. This information does not reveal personal identity.

Legal obligations

If disclosure of information is required as part of a court order, government investigation, or legal process, we will provide the relevant authorities with the necessary information.

Business changes

If ta444 undergoes an acquisition, merger, or asset transfer, your information may be transferred to new ownership. In such cases, we will notify you in advance.

Cookies and tracking technology

The ta444 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Essential Cookies

These are essential for the core functionality of the platform. They are used to maintain login sessions, ensure security, and remember your preferences.

Analytics Cookies

These cookies help us understand how users are using the platform. This information cannot be linked to any individual and is used solely to improve the service.

Functional Cookies

These cookies are used to remember your language preference, display settings, and other personalised choices.

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.

Data security measures

ta444 applies industry-standard security measures to protect your information. Our security framework consists of the following layers:

Encryption technology

Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all information transmitted between your browser and our servers secure. Financial information is stored under an additional layer of encryption.

Access controls

Only authorised staff who need the information for their work can access your data. All staff receive regular privacy training.

Regular security reviews

Our systems undergo regular security testing. Any vulnerabilities identified are resolved immediately.

What to do in the event of a data breach

If a data breach occurs, we will notify the regulatory authority as quickly as possible and inform affected users directly. We will take all necessary steps to minimise harm.

Data retention period

ta444 retains your information only for as long as necessary. Our retention policy is as follows:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial and identity-related information is retained for the period required by legal obligations.
• Transaction records: Transaction records are retained for financial auditing and dispute resolution.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies expire after a set period.
• Support records: Records of contact with customer support are retained for service quality improvement.

Once the retention period ends, we securely delete or anonymise your information so that your identity can no longer be identified.

Your rights and choices

As a ta444 user, you have the following rights over your own information. To exercise these rights, please contact our support team:

Right to access your information

You can find out at any time what information we hold about you and how we use it. Most information can be viewed directly from your account; contact our support team for additional information.

Right to correct your information

If any of your information is incorrect, you can request a correction. Changing key details such as name, email, or address will require identity verification.

Right to have your information deleted

You can request that your account be closed. However, some information may be retained for a set period due to legal obligations or ongoing disputes.

Right to opt out of marketing communications

You can let us know at any time that you wish to stop receiving promotional emails or messages. Essential service-related messages (such as transaction confirmations) will always be sent.

Right to raise a complaint

If you feel we are not handling your information correctly, please let us know directly. We take all complaints seriously and work to resolve them quickly.

Protection of minors

ta444 strictly provides services only to those aged 21 or above. We do not intentionally collect information from any minor.

If we learn that a minor has registered on our platform, we will immediately close that account and delete all related information. If a parent or guardian becomes aware of their child's account, please notify our support team without delay.

Policy changes and updates

ta444 may update this privacy policy from time to time. The policy may be revised due to changes in the scope of services, use of new technology, or legal changes.

For any changes, we will:

• Publish the updated date on this page
• Send a notice to your registered email for significant changes
• Where necessary, ask you to provide your consent to the new policy again

If you continue to use the platform after any changes, you are considered to have consented to the new policy. We therefore advise you to review this page regularly.

Contact us

If you have any questions, concerns, or requests about this privacy policy, please contact us through any of the channels below. ta444's privacy team is ready to answer all your queries.

We aim to respond to all privacy-related requests as quickly as possible. Your trust and confidence are ta444's most valuable asset.